Modelling Consumers’ Preferences for Time-Slot Based Home Delivery of Goods Bought Online: An Empirical Study in Christchurch
Background: Due to the remarkable growth in online retail sales in New Zealand, a large number of parcels are needed to be delivered to consumers’ doorsteps.Home deliveries in major New Zealand cities (e.g., Christchurch) typically occur between 9 a.m.and 6 p.m.on weekdays, when many home delivery attempts fail.This leads to adverse effects, such